Frequently Asked Questions (FAQ)

What products do you sell?

We specialize in storage sheds, outdoor storage solutions, swing sets, playground equipment, and backyard products designed to help families maximize their outdoor space.

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–8 business days after dispatch.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

What is your return policy?

We offer a 30-day return policy from the date your order is delivered. Please review our Refund & Return Policy for complete details.

How long does it take to receive a refund?

Approved refunds are processed within 10 business days after the returned item has been received and inspected.

What if my order arrives damaged?

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and your order number so we can assist you.

Can I cancel my order?

Orders may be canceled before they are processed for shipment. Please contact us as soon as possible if you need to cancel an order.

Do you ship internationally?

Currently, we only ship within the United States.

Are assembly instructions included?

If assembly is required, instructions provided by the manufacturer will be included with the product.

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

How can I contact customer support?

You can contact us using the information below:

Storagedor.shop
1067 Mormon Lake Rd
Mormon Lake, AZ 86038, United States

Email: support@storagedor.shop
Phone: +1 928-354-2231

What are your customer service hours?

Monday – Friday: 9:00 AM – 5:00 PM (MST)
Saturday & Sunday: Closed